Founded in 2003 and headquartered in Boston, MA, VCT is the leading Member Experience partner to distinguished private social clubs, non-profits, affinity groups and brands. As a trusted “go-to” resource, VCT empowers organizations to drive loyalty and satisfaction by developing and managing personalized communications, services and benefits that engage members, deepen relationships, and deliver ongoing value—at every touchpoint. 


We believe in great clubs.

We believe your members are your club’s most valuable asset.

We believe a firm handshake and a “hello” wave beats any welcome kit, any day.

We believe amazing things happen when you take a more personalized approach to building member relationships.

We believe proactive communication and outreach can deepen your club’s social bonds.

We believe in online relationship building that enriches offline, personal interaction.

We believe in father-daughter days, wine tastings and “wow moments” that keep your members talking.

We believe a great Member Experience not only proves the value of private club membership—it improves members’ lives.

We believe a great Member Experience is what makes great clubs even better.

We are VCT… and we believe in you.

What we do

With a proven track record in Strategic Communications Planning, Marketing and Branding, VCT works closely with management, staff, boards and vendors to execute unique initiatives for our clients.

who we serve

Hundreds of private clubs have strengthened member relationships by leveraging VCT's in-depth understanding of the growing communications challenges private clubs face in today's ever-changing technology landscape.